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Capabilities

Every voice capability, one platform.

Eight building blocks that run together on the same carrier-grade core. Use one, or combine them all.

  1. 01Phone numbersLocal, mobile and toll-free numbers provisioned through licensed carriers.
  2. 02Inbound & outboundProgrammable call flows. Answer, route, transfer, and hang up through the API.
  3. 03SIP trunkingConnect an existing PBX or contact center over secure, elastic trunks.
  4. 04PSTN to appTerminate regular phone calls straight into mobile and web apps over WebRTC.
  5. 05Call bridgingJoin callers, agents and conferences in real time.
  6. 06Call maskingTwo parties talk without ever seeing each other's real number.
  7. 07Call recordingEncrypted, retained, and searchable recordings for compliance and QA.
  8. 08AI transcription & analysisTranscripts, sentiment, intent and summaries on every call.

01 · PROVISION

Phone numbers

Local, mobile and toll-free numbers provisioned through licensed carriers.

  • Local, mobile and toll-free numbers across Indian circles
  • Provisioned through licensed Indian telecom carriers
  • Point any number at an app, a SIP trunk or a call flow
  • Number pools for masking and outbound calling
+91 80 4••• ••21+91 22 6••• ••081800 ••• ••••+91 11 4••• ••57

02 · CONTROL

Inbound & outbound

Programmable call flows. Answer, route, transfer, and hang up through the API.

  • Answer, route, transfer and hang up through REST APIs
  • Real-time webhooks for every call event
  • IVR menus with keypad and speech input
  • Outbound calls triggered from your own systems
ANSWERTRANSFERCALL

03 · CONNECT

SIP trunking

Connect an existing PBX or contact center over secure, elastic trunks.

  • Connect any standards-based PBX or contact center
  • Elastic channels that scale with call volume
  • TLS and SRTP for signalling and media
  • Redundant routing with automatic failover
PBXCORESIP · TLS

04 · CONNECT

PSTN to app

Terminate regular phone calls straight into mobile and web apps over WebRTC.

  • Terminate phone calls directly into web and mobile apps
  • WebRTC media with adaptive codecs
  • Reach agents, field teams or customers on any device
  • No desk phone or PBX required
PSTNWebRTCAPP

05 · CONTROL

Call bridging

Join callers, agents and conferences in real time.

  • Connect two or more call legs in real time
  • Warm and cold transfers between agents
  • Multi-party conferences on demand
  • Hold, mute and whisper controls
CALLERAGENTSUPERVISOR

06 · PRIVACY

Call masking

Two parties talk without ever seeing each other's real number.

  • Virtual numbers stand in for real ones on both sides
  • Session-based number allocation from managed pools
  • Automatic expiry when the interaction ends
  • Every masked call can be recorded and analysed
MASKED+91 98••• •••••+91 99••• •••••

07 · RECORD

Call recording

Encrypted, retained, and searchable recordings for compliance and QA.

  • Record full calls or individual legs
  • Encrypted at rest with configurable retention
  • Retrieve recordings through the API or webhooks
  • Stored in India for data residency
REC 00:42

08 · INTELLIGENCE

AI transcription & analysis

Transcripts, sentiment, intent and summaries on every call.

  • Speech-to-text transcripts for every recorded call
  • Sentiment and intent detection
  • Automatic call summaries and key moments
  • Insights delivered by webhook as soon as the call ends
→“Card was charged twice.”SENTIMENT · NEGINTENT · DISPUTE