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Use cases

Built for real-world calling.

The same platform, shaped around four very different kinds of conversation.

01

Banking & insurance

Regulated conversations have to be captured, retained and easy to audit.

  1. Customer calls the helpline
  2. Routed to the right desk
  3. Call recorded and retained
  4. Transcript ready for audit

Uses

02

Healthcare

Teleconsultations and follow-ups that protect both patient and doctor.

  1. Patient books a consult
  2. Doctor calls from the app
  3. Numbers stay masked
  4. Summary added to the record

Uses

03

Contact centers

Bring your existing contact center and add programmable calling and AI on top.

  1. Call arrives on a trunk
  2. Routed to an available agent
  3. Supervisor joins the bridge
  4. Sentiment scored after the call

Uses

04

Public services

Citizen helplines that handle peaks and keep a record of every call.

  1. Citizen dials a short helpline
  2. Call routed by region
  3. Call recorded
  4. Reports built from transcripts

Uses